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SaunaLife Model EE6G Sauna Barrel Ergo Elegance Series Sauna Barrel 63" L x 91" D Glass Front, 4-Person

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Authorized SaunaLife Dealer
Manufacturer's Warranty Included

SKU: SL-MODELEE6G
Sale price$5,990.00

SaunaLife Model EE6G Sauna Barrel Ergo Elegance Series Sauna Barrel 63" L x 91" D Glass Front, 4-Person
SaunaLife Model EE6G Sauna Barrel Ergo Elegance Series Sauna Barrel 63" L x 91" D Glass Front, 4-Person Sale price$5,990.00

Model EE6G Sauna Barrel | Ergo Elegance Series

Your sleek, glass-front outdoor retreat — built for comfort and made to last.

The EE6G Sauna Barrel is more than a sauna.
It’s a full-body experience built with expert craftsmanship, natural materials, and everyday ease.

No crouching. No cramped benches. Just space, comfort, and peace.



Made for Comfort

Room to Relax

  • Seats up to 4 people comfortably

  • Spacious 7’3” interior diameter — sit tall, stretch out, breathe easy

  • Contoured bench + arched backrest support your body in all the right ways

  • Elevated seat + footrest combo creates a natural, upright posture

  • Made from smooth, knot-free Thermo-Aspen that feels great on your skin

  • Wood is 50% thicker than standard for added comfort and durability

You’ll feel the difference the moment you sit down.



Full Glass Front = Full-Sensory Escape

  • 8mm tempered bronze glass front brings in light and views

  • Creates a peaceful, open feel from the moment you step in

  • Thermo-Spruce staves stay strong against weather, wear, and moisture

  • Fitted floor kit keeps your footing safe and steady



Built to Last — And Built to Use

Durable Wood That Outlasts Cedar

  • Made from Thermo-Spruce — lasts up to 2X longer

  • Resists warping, cracking, and fading

  • Treated with heat and steam, not chemicals

  • Holds its shape through every season


Strong Construction

  • 1.65” thick full-length staves = serious strength and insulation

  • Heavy-duty stainless steel bands hold it all together tight

  • Simple, smart DIY-friendly design

  • Includes roof shingles + drip rails for all-weather protection

  • Dual floor drains — one by the heater, one by the door



Lighting That Matches Your Mood

White LED Light System

  • Dotless glow creates a soft, even shine

  • Control lights from your Wi-Fi app or handheld remote

  • Rated IP67 — safe for water, heat, and long sauna sessions

  • 30’ cable lets you place it where you want


Upgrade the Ambiance

  • Add the E Sconce+ Package for 2 outdoor sconces + interior lightbar

  • Or go bold with E MOOD Lighting for full-spectrum chromotherapy colors

Set the tone. Boost your vibe. Feel good inside and out.



Designed to Impress

  • Crafted with pride in Northern Europe

  • Black-painted spruce exterior = clean, modern design

  • Sleek lines. Strong frame. Built with intention

  • Adds luxury and wellness to any outdoor space



Specs

  • Exterior: 91" D × 63" L

  • Interior: Roomy enough for 4 bathers

  • Wall Thickness: 1.65" Thermo-Spruce

  • Glass: Tempered bronze front and door



What’s Included

Everything You Need to Get Started

  • EE6G fully-built Thermo-Spruce sauna barrel

  • Thermo-Aspen benches + backrest (no knots, smooth finish)

  • Full tempered bronze glass front + door

  • Stainless steel barrel bands

  • Painted spruce cradles + fascia boards

  • Painted front frame plywood

  • Full floor kit

  • Roof shingle kit + drip rails

  • Air vents (intake + exhaust)

  • Dual floor drains

  • Paraffin oil (16.9 oz) to protect and enrich wood

  • Extra Thermo-Spruce staves (2)

  • Fastener kit

  • Step-by-step installation guide



White LED Light Kit (with Wi-Fi App)

  • White LED light bar

  • Wi-Fi app operation + remote

  • 90W power supply + driver

  • 30' cable

  • Mounting clips (flush + articulating)

  • Installation instructions



Bottom Line?

You want space, comfort, beauty, and long-term quality — all in one sauna.
The EE6G gives you that. And more.

It’s not just built for now. It’s built for your lifestyle.


 

📞 Questions? Call (833) 366-4681
📧 Email support@saunasking.com

Let’s make your backyard your favorite place to be.


    EE6G Sauna Barrel – What You Get (and Why You’ll Love It)

    Built for Comfort, Strength, and Simplicity

    • Thermo-Spruce wood – strong, long-lasting, and easy to take care of

    • Spacious 7’3" interior – stretch out, sit tall, and relax without feeling cramped

    • DIY-friendly setup – installs in 1 day with 2 people

    • Thicker walls, benches, and backrests – keeps heat in, and comfort high

    • Better heat retention (R-value) – warms up faster, stays hot longer

    • Curved bench design – fits your body naturally for longer, comfier sessions

    • Arched backrest – supports all body types with real lumbar comfort

    • Dual floor drains – no puddles, even if your sauna shifts or water spills

    • Black shingle roof kit – built tough to handle all-weather protection

    • Rain drip edge – keeps water away and protects the structure

    • Tempered 8mm glass front wall – brings in light and gives you beautiful outdoor views

    • Heavy-duty barrel bands – holds everything tight and secure

    • Paraffin oil included – protects the wood and keeps it looking like new

    • Heater guard included – safety built in from the start

    • Built-in ventilation – fresh airflow for better, more breathable sessions

    • Extra staves included (2) – just in case, for a stress-free install

    • Fits up to 4 bathers – perfect for solo sweat sessions or group wellness

    • Designed in Northern Europe – made by experts where sauna is a way of life

    • Add-on lighting options – enhance your vibe with E SCONCE+ or E MOOD for more ambiance



    Why Thermo-Spruce Is Better

    • Built to last – handles heat, moisture, and years of use

    • Eco-friendly + sustainable – good for you and the planet

    • Low maintenance – just wipe down, no special care needed

    • Weathers beautifully – gets better with age

    • Resists rot + pests – stays solid through all seasons

    • Warm golden color – adds beauty to your backyard

    • Naturally stable – won’t warp or twist



    White LED Light System (with Wi-Fi App)

    • Dotless white glow – clean, calming lighting

    • Control from your phone – adjust brightness and vibe easily

    • Remote control included – quick and simple in-sauna access

    • IP67-rated – safe for high heat and wet conditions

    • Custom mounting clips – install flush or angled for the perfect glow

    • Safe 24V low voltage – peace of mind while you relax

    • 30’ light cable – easy to fit any setup

    • Expandable system – control up to 4 lights with E SCONCE+

      Specifications


      Model Model EE6G
      Barrel Material Thermo-Spruce
      Bench & Backrest Material Thermo-Aspen (No Knots)
      Interior Dimensions 55"L x 87"Diameter
      Exterior Dimensions 63"L x 91"Diameter
      Bench Depth 20.5"
      Stave Thickness 1.65"
      Glass Thickness 8mm
      Shipping Dimensions 90"L x 44"W x 44"H
      Weight 1500 lbs


      Lighting

      Operating Voltage 24VDC
      Wattage 11.32W
      Connection Type IP67 Twist Lock 2 Pin
      IP Rating IP67
      Certification cETLus/SGS/TUV


      Power Supply

      Input Voltage 120VAC
      Output Voltage 24VDC
      Rated Power 90W
      Certification UL, CE, FCC


      Technical

      Installation Manual

      Technical Drawing


      Warranty


      Shipping & Returns

      We want your sauna to arrive safely, smoothly, and on time.
      Here’s how we make that happen.



      Heater & Accessory Shipping Included

      If you’re ordering a sauna heater with your room, shipping is included.
      No extra charges. No extra boxes.

      • We pack the heater on top of your sauna crate

      • It’s protected inside an extra-thick cardboard box

      • This reduces damage and keeps delivery simple

      Heaters shown in the product listing are made for your sauna.
      If you want something different, just contact your rep before ordering.



      Freight Delivery Details (Read This!)

      Your sauna ships by truck (LTL freight) on a large, oversized pallet.
      This means:

      • The shipping company will call you to schedule delivery

      • They need a working phone number to set the appointment

      • The driver lowers it to the curb — not inside your home

      • You’re responsible for moving the sauna into place



      What You Should Know

      • Make sure someone is available to accept the delivery

      • Plan ahead for moving the unit from the curb to your space

      • If you need help with this part, consider hiring local muscle 💪


       

      Need to talk to someone?

      📞 Call (833) 366-4681
      📧 Or email support@saunasking.com

      We’re here to make this easy.

       

       


      🔁 Cancellations & Refunds

      We keep things simple and fair. Here’s everything you need to know.



      🛑 Canceling Your Order

      You can cancel your order anytime before it ships — totally free.

      ✅ No fees. No hassle.

      Important: If your sauna is custom-made, it can’t be canceled once production starts.

      Not sure if it’s custom? Just call or email us before you order.

      📞 (833) 366-4681
      📧 support@saunasking.com



      📦 How Will You Know Your Order Has Shipped?

      Right after you place your order, we’ll send a confirmation email.
      We’ll also check with our supplier to confirm the product is in stock.

      • In stock? We charge your card and get it ready to ship.

      • Out of stock? We don’t charge you and email you options.



      🚚 When Will It Ship?

      We’ll ship your item within 5 business days if it is in stock.

      Once it ships, we’ll email you the tracking info within 24 hours.
      If you don’t see it after 6 business days, contact us.

      We only ship to the lower 48 states in the U.S.



      📸 What If the Shipment Is Damaged?

      Check your package carefully when it arrives.
      If you notice any damage:

      1. Make a note when signing for it

      2. Take photos

      3. Email  at support@saunasking.com

      We’ll handle the damage claim for you.



      ❌ Canceling Custom Orders

      Custom or made-to-order saunas are built just for you.
      Once they’re in production, they can’t be canceled or refunded.

      Still unsure? Call or message us before placing your order.

      All sales are final on custom-built saunas.



      💵 Returns & Exchanges

      You can exchange your product — just know:

      • You’re responsible for return and exchange shipping

      • Some products can’t be returned — depends on the brand

      • Always contact us first to check return eligibility

      Returning without exchanging?
      There’s a 25% restocking fee + return shipping costs.

      We’ll process your refund within 5 business days once we:

      1. Get your item back

      2. Inspect it

      3. Approve the return



      ⏱️ Shipping Time Estimates

      We do our best to ship fast.
      But things like supply chain delays, weather, or factory slowdowns can cause delays.

      The shipping time listed on the product page is just an estimate.


       

      Have questions?
      📞 Call (833) 366-4681
      📧 Email support@saunasking.com — we’re here to help.

      Let’s make this easy.

      PREMIUM HANDCRAFTED SAUNAS!

      Exquisite craftsmanship, seamless installation, and unmatched quality.

      PRICE MATCH GUARANTEE

      We offer the lowest prices guaranteed. Find the same product that is priced lower, we will price match or price beat that offer

      FULL WARRANTY INCLUDED

      As an authorized dealer for all our brands, we ensure you receive the original manufacturer's warranty.

      EXCELLENT CUSTOMER SERVICE

      Questions? Our team is here to help you with any questions about your product. Call today (833) 366 4681 or email, chat with us

      Imagine Feeling Well-Rested, Energized, Stress Relief and Mental Clarity In Under 20 Minutes A Day

      Perfect for biohackers, wellness professionals, and athletes, experience stress relief, muscle recovery, and mental clarity with every session.

      Enhance detoxification, improve circulation, and boost immunity

      Health Optimization

      Cardiovascular Health: Regular sauna sessions can significantly reduce the risk of cardiovascular events. Individuals who use the sauna four to seven times per week are 50% less likely to die from cardiovascular-related causes compared to those who use it once a week.

      Stress Reduction: Regular sauna use can decrease cortisol levels, the body's primary stress hormone

      Handcrafted with the finest materials for a superior experience

      Luxury Craftsmanship

      Mood Enhancement: Heat exposure from sauna use triggers the release of endorphins and dynorphins, leading to improved mood and a sense of well-being

      Growth Hormone Release: Engaging in sauna protocols can lead to a dramatic increase in growth hormone levels, which are essential for muscle repair and growth.

      Integrating cutting-edge features for personalized wellness

      Advanced Technology

      Detoxification: Regular sauna sessions can aid in the elimination of heavy metals and toxins through sweat, promoting overall detoxification.

      Immune System Support: Sauna use can enhance the activity of the innate immune system.

      Longevity: Frequent sauna bathing is associated with reduced all-cause mortality.

      Media covered brands as featured in

      Frequently Asked Questions

      IS PREMIUM THERMAL THERAPY WORTH THE INVESTMENT?

      Absolutely. While standard wellness products deliver marginal improvements, premium thermal therapy is an investment in your biological optimization system. Our clients report an average 42% improvement in recovery time, 67% reduction in chronic pain symptoms, and 3.5x better sleep quality after implementing their thermal therapy routine. Consider this: the average American spends $4,300+ annually on ineffective wellness products, temporary spa visits, and pain medications—while getting minimal long-term benefits. Premium thermal therapy delivers clinical-grade results in your home for decades, making it the most cost-effective wellness investment when measured by actual health outcomes per dollar spent.

      I'VE TRIED WELLNESS PRODUCTS BEFORE AND WAS DISAPPOINTED. WHY WOULD THIS BE DIFFERENT?

      Most wellness products fail because they address symptoms, not systems. Premium thermal therapy works at the biological level by triggering your body's innate adaptive responses—something no supplement, cream, or gadget can replicate.
      The scientific validation is undeniable: over 340 peer-reviewed studies confirm that proper thermal conditioning improves cardiovascular function, accelerates muscle recovery, enhances cognitive performance, and extends healthspan. That's why elite athletes, longevity researchers, and health-optimizing executives have implemented these protocols as non-negotiable elements of their daily routines.
      Unlike temporary wellness trends, thermal therapy's effectiveness has been documented for centuries across diverse cultures—from Finnish saunas to Japanese ice immersion—and is now enhanced by modern precision engineering.

      HOW MUCH SPACE AND MAINTENANCE DO THESE SYSTEMS REQUIRE?

      Choosing the right sauna depends on several factors:
      Space Availability: Consider the available space in your home and choose a sauna with appropriate dimensions.
      Number of Users: Think about how many people you plan to use the sauna regularly.
      Budget: Saunas King offers a range of saunas at various price points.
      Desired Features: Do you prioritize specific features like chromatherapy lighting, a sound system, or different wood finishes?
      Personal Preferences: Explore our collection and choose a sauna that complements your style and décor.

      Our knowledgeable team is happy to answer your questions and guide you towards the perfect sauna for your needs.
      As for maintenance, we've engineered these systems for busy professionals. Unlike traditional saunas or cold plunges that demand hours of weekly upkeep, our advanced filtration and self-cleaning technologies reduce maintenance to just 5-10 minutes monthly.

      HOW DOES PREMIUM THERMAL THERAPY DIFFER FROM STANDARD SAUNAS OR ICE BATHS?

      The difference is precision engineering and medical-grade results. Standard saunas use basic heating elements that miss the therapeutic infrared spectrum required for cellular rejuvenation. Similarly, makeshift cold plunges lack temperature stability, which can reduce benefits by up to 80%. Our premium thermal therapy systems deliver:

      Precisely calibrated temperatures that activate specific longevity pathways
      Medical-grade materials free from harmful VOCs and EMFs
      Advanced filtration systems that eliminate contamination risks
      Smart monitoring technology that maintains optimal therapeutic conditions
      Ergonomic designs that enhance comfort for extended sessions

      This isn't about luxury—it's about transforming your biological response through scientifically validated parameters that standard systems simply cannot achieve.

      IS THERMAL THERAPY SAFE FOR EVERYONE?

      Safety is our foremost priority. While thermal therapy offers transformative benefits for most individuals, we recognize everyone's physiology is unique. That's why each purchase includes a complimentary consultation with our wellness specialists to develop a personalized protocol optimized for your specific health profile.
      Our systems incorporate multiple safety features including automatic shutdown protections, antimicrobial surfaces, and real-time monitoring. For those with specific health concerns, we provide detailed clinical guidance and can coordinate with your healthcare provider to create an appropriate thermal conditioning program.
      It's worth noting that thermal therapy's adaptogenic properties make it exceptionally well-tolerated across diverse age groups and health profiles when implemented with proper protocols—which is precisely what our expert team ensures for every client.

      WHY SHOULD I INVEST IN A SAUNA OVER OTHER WELLNESS PRODUCTS?

      Unlike supplements or therapies that offer short-term results, a sauna delivers proven, long-term health benefits with every use.

      WHAT KIND OF RESULTS CAN I REALISTICALLY EXPECT?

      Rather than making sweeping claims, let me share what our clients consistently report after implementing regular thermal therapy:

      Within 1-2 weeks: Improved sleep quality (falling asleep 15-20 minutes faster, 28% reduction in night wakings), noticeably enhanced recovery from workouts, and significant stress reduction
      Within 1 month: 30-40% reduction in chronic pain symptoms, improved skin appearance, enhanced mental clarity, and measurable improvements in heart rate variability (a key marker of biological resilience)
      Within 3-6 months: Normalized blood pressure (average reduction of 8-12 points systolic in those with elevated BP), improved metabolic markers, enhanced immune function, and measurable improvements in inflammatory biomarkers

      These results aren't marketing promises, they're documented outcomes from thousands of clients who've implemented our thermal conditioning protocols exactly as you will.
      The question isn't whether premium thermal therapy works. The science is clear. The question is: how much longer will you wait to experience these benefits for yourself?

      Model EE6G Sauna Barrel | Ergo Elegance Series

      Your sleek, glass-front outdoor retreat — built for comfort and made to last.

      The EE6G Sauna Barrel is more than a sauna.
      It’s a full-body experience built with expert craftsmanship, natural materials, and everyday ease.

      No crouching. No cramped benches. Just space, comfort, and peace.



      Made for Comfort

      Room to Relax

      • Seats up to 4 people comfortably

      • Spacious 7’3” interior diameter — sit tall, stretch out, breathe easy

      • Contoured bench + arched backrest support your body in all the right ways

      • Elevated seat + footrest combo creates a natural, upright posture

      • Made from smooth, knot-free Thermo-Aspen that feels great on your skin

      • Wood is 50% thicker than standard for added comfort and durability

      You’ll feel the difference the moment you sit down.



      Full Glass Front = Full-Sensory Escape

      • 8mm tempered bronze glass front brings in light and views

      • Creates a peaceful, open feel from the moment you step in

      • Thermo-Spruce staves stay strong against weather, wear, and moisture

      • Fitted floor kit keeps your footing safe and steady



      Built to Last — And Built to Use

      Durable Wood That Outlasts Cedar

      • Made from Thermo-Spruce — lasts up to 2X longer

      • Resists warping, cracking, and fading

      • Treated with heat and steam, not chemicals

      • Holds its shape through every season


      Strong Construction

      • 1.65” thick full-length staves = serious strength and insulation

      • Heavy-duty stainless steel bands hold it all together tight

      • Simple, smart DIY-friendly design

      • Includes roof shingles + drip rails for all-weather protection

      • Dual floor drains — one by the heater, one by the door



      Lighting That Matches Your Mood

      White LED Light System

      • Dotless glow creates a soft, even shine

      • Control lights from your Wi-Fi app or handheld remote

      • Rated IP67 — safe for water, heat, and long sauna sessions

      • 30’ cable lets you place it where you want


      Upgrade the Ambiance

      • Add the E Sconce+ Package for 2 outdoor sconces + interior lightbar

      • Or go bold with E MOOD Lighting for full-spectrum chromotherapy colors

      Set the tone. Boost your vibe. Feel good inside and out.



      Designed to Impress

      • Crafted with pride in Northern Europe

      • Black-painted spruce exterior = clean, modern design

      • Sleek lines. Strong frame. Built with intention

      • Adds luxury and wellness to any outdoor space



      Specs

      • Exterior: 91" D × 63" L

      • Interior: Roomy enough for 4 bathers

      • Wall Thickness: 1.65" Thermo-Spruce

      • Glass: Tempered bronze front and door



      What’s Included

      Everything You Need to Get Started

      • EE6G fully-built Thermo-Spruce sauna barrel

      • Thermo-Aspen benches + backrest (no knots, smooth finish)

      • Full tempered bronze glass front + door

      • Stainless steel barrel bands

      • Painted spruce cradles + fascia boards

      • Painted front frame plywood

      • Full floor kit

      • Roof shingle kit + drip rails

      • Air vents (intake + exhaust)

      • Dual floor drains

      • Paraffin oil (16.9 oz) to protect and enrich wood

      • Extra Thermo-Spruce staves (2)

      • Fastener kit

      • Step-by-step installation guide



      White LED Light Kit (with Wi-Fi App)

      • White LED light bar

      • Wi-Fi app operation + remote

      • 90W power supply + driver

      • 30' cable

      • Mounting clips (flush + articulating)

      • Installation instructions



      Bottom Line?

      You want space, comfort, beauty, and long-term quality — all in one sauna.
      The EE6G gives you that. And more.

      It’s not just built for now. It’s built for your lifestyle.


       

      📞 Questions? Call (833) 366-4681
      📧 Email support@saunasking.com

      Let’s make your backyard your favorite place to be.


        EE6G Sauna Barrel – What You Get (and Why You’ll Love It)

        Built for Comfort, Strength, and Simplicity

        • Thermo-Spruce wood – strong, long-lasting, and easy to take care of

        • Spacious 7’3" interior – stretch out, sit tall, and relax without feeling cramped

        • DIY-friendly setup – installs in 1 day with 2 people

        • Thicker walls, benches, and backrests – keeps heat in, and comfort high

        • Better heat retention (R-value) – warms up faster, stays hot longer

        • Curved bench design – fits your body naturally for longer, comfier sessions

        • Arched backrest – supports all body types with real lumbar comfort

        • Dual floor drains – no puddles, even if your sauna shifts or water spills

        • Black shingle roof kit – built tough to handle all-weather protection

        • Rain drip edge – keeps water away and protects the structure

        • Tempered 8mm glass front wall – brings in light and gives you beautiful outdoor views

        • Heavy-duty barrel bands – holds everything tight and secure

        • Paraffin oil included – protects the wood and keeps it looking like new

        • Heater guard included – safety built in from the start

        • Built-in ventilation – fresh airflow for better, more breathable sessions

        • Extra staves included (2) – just in case, for a stress-free install

        • Fits up to 4 bathers – perfect for solo sweat sessions or group wellness

        • Designed in Northern Europe – made by experts where sauna is a way of life

        • Add-on lighting options – enhance your vibe with E SCONCE+ or E MOOD for more ambiance



        Why Thermo-Spruce Is Better

        • Built to last – handles heat, moisture, and years of use

        • Eco-friendly + sustainable – good for you and the planet

        • Low maintenance – just wipe down, no special care needed

        • Weathers beautifully – gets better with age

        • Resists rot + pests – stays solid through all seasons

        • Warm golden color – adds beauty to your backyard

        • Naturally stable – won’t warp or twist



        White LED Light System (with Wi-Fi App)

        • Dotless white glow – clean, calming lighting

        • Control from your phone – adjust brightness and vibe easily

        • Remote control included – quick and simple in-sauna access

        • IP67-rated – safe for high heat and wet conditions

        • Custom mounting clips – install flush or angled for the perfect glow

        • Safe 24V low voltage – peace of mind while you relax

        • 30’ light cable – easy to fit any setup

        • Expandable system – control up to 4 lights with E SCONCE+

          Specifications


          Model Model EE6G
          Barrel Material Thermo-Spruce
          Bench & Backrest Material Thermo-Aspen (No Knots)
          Interior Dimensions 55"L x 87"Diameter
          Exterior Dimensions 63"L x 91"Diameter
          Bench Depth 20.5"
          Stave Thickness 1.65"
          Glass Thickness 8mm
          Shipping Dimensions 90"L x 44"W x 44"H
          Weight 1500 lbs


          Lighting

          Operating Voltage 24VDC
          Wattage 11.32W
          Connection Type IP67 Twist Lock 2 Pin
          IP Rating IP67
          Certification cETLus/SGS/TUV


          Power Supply

          Input Voltage 120VAC
          Output Voltage 24VDC
          Rated Power 90W
          Certification UL, CE, FCC


          Technical

          Installation Manual

          Technical Drawing


          Warranty


          Shipping & Returns

          We want your sauna to arrive safely, smoothly, and on time.
          Here’s how we make that happen.



          Heater & Accessory Shipping Included

          If you’re ordering a sauna heater with your room, shipping is included.
          No extra charges. No extra boxes.

          • We pack the heater on top of your sauna crate

          • It’s protected inside an extra-thick cardboard box

          • This reduces damage and keeps delivery simple

          Heaters shown in the product listing are made for your sauna.
          If you want something different, just contact your rep before ordering.



          Freight Delivery Details (Read This!)

          Your sauna ships by truck (LTL freight) on a large, oversized pallet.
          This means:

          • The shipping company will call you to schedule delivery

          • They need a working phone number to set the appointment

          • The driver lowers it to the curb — not inside your home

          • You’re responsible for moving the sauna into place



          What You Should Know

          • Make sure someone is available to accept the delivery

          • Plan ahead for moving the unit from the curb to your space

          • If you need help with this part, consider hiring local muscle 💪


           

          Need to talk to someone?

          📞 Call (833) 366-4681
          📧 Or email support@saunasking.com

          We’re here to make this easy.

           

           


          🔁 Cancellations & Refunds

          We keep things simple and fair. Here’s everything you need to know.



          🛑 Canceling Your Order

          You can cancel your order anytime before it ships — totally free.

          ✅ No fees. No hassle.

          Important: If your sauna is custom-made, it can’t be canceled once production starts.

          Not sure if it’s custom? Just call or email us before you order.

          📞 (833) 366-4681
          📧 support@saunasking.com



          📦 How Will You Know Your Order Has Shipped?

          Right after you place your order, we’ll send a confirmation email.
          We’ll also check with our supplier to confirm the product is in stock.

          • In stock? We charge your card and get it ready to ship.

          • Out of stock? We don’t charge you and email you options.



          🚚 When Will It Ship?

          We’ll ship your item within 5 business days if it is in stock.

          Once it ships, we’ll email you the tracking info within 24 hours.
          If you don’t see it after 6 business days, contact us.

          We only ship to the lower 48 states in the U.S.



          📸 What If the Shipment Is Damaged?

          Check your package carefully when it arrives.
          If you notice any damage:

          1. Make a note when signing for it

          2. Take photos

          3. Email  at support@saunasking.com

          We’ll handle the damage claim for you.



          ❌ Canceling Custom Orders

          Custom or made-to-order saunas are built just for you.
          Once they’re in production, they can’t be canceled or refunded.

          Still unsure? Call or message us before placing your order.

          All sales are final on custom-built saunas.



          💵 Returns & Exchanges

          You can exchange your product — just know:

          • You’re responsible for return and exchange shipping

          • Some products can’t be returned — depends on the brand

          • Always contact us first to check return eligibility

          Returning without exchanging?
          There’s a 25% restocking fee + return shipping costs.

          We’ll process your refund within 5 business days once we:

          1. Get your item back

          2. Inspect it

          3. Approve the return



          ⏱️ Shipping Time Estimates

          We do our best to ship fast.
          But things like supply chain delays, weather, or factory slowdowns can cause delays.

          The shipping time listed on the product page is just an estimate.


           

          Have questions?
          📞 Call (833) 366-4681
          📧 Email support@saunasking.com — we’re here to help.

          Let’s make this easy.