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SaunaLife Model EE8G ERGO Series Sauna Barrel 79"L x 91"H (Diameter) Glass Front

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Authorized SaunaLife Dealer
Manufacturer's Warranty Included

SKU: SL-MODELEE8G
Sale price$7,190.00

SaunaLife Model EE8G ERGO Series Sauna Barrel 79"L x 91"H (Diameter) Glass Front
SaunaLife Model EE8G ERGO Series Sauna Barrel 79"L x 91"H (Diameter) Glass Front Sale price$7,190.00

SaunaLife EE8G: Your Dream Backyard Sauna

The EE8G ERGO Sauna Barrel isn’t just bigger. It’s smarter, smoother, and built to make every session feel like a full-body reset. Designed by sauna lovers—for sauna lovers—it’s the most spacious, comfortable, and stylish sauna in its class.



Comfort Comes First

Other barrels cut corners. Literally.

  • Small barrels = lower doors, tight headroom, and awkward posture.

  • Not here. The EE8G is 7'7" in diameter and 6'7" long.
    That means real space to stand tall and stretch out.

  • Contoured Thermo-Aspen benches hug your body naturally.
    Thicker. Smoother. No knots. Just comfort.

  • Arched interior design gives your back the support it deserves.
    No hunching. No strain. Just total relaxation.



Let the Light In

  • 8mm tempered glass front wall
    Fills the sauna with soft, natural light. Makes the space feel even bigger.

  • Clear views, calming vibes
    Feel connected to nature while you unwind in heat.



Built to Last Outdoors

You need a sauna that can stand up to the weather. This one can.

  • Thermo-Spruce staves (1.65” thick)
    Treated with heat and steam—no chemicals.
    Holds up to rain, snow, and everything in between.

  • Superior thermal resistance (high R-value)
    Stays warm longer. Uses less energy.

  • Fitted floor
    Keeps things level. No slipping. Safe and secure.



Smart Design = Easy Setup

  • Massive steel bands (1-7/8" wide, 1/8" thick)
    Holds everything tight, even when soaked.

  • Watertight roof kit + drip rails
    Keeps water out. No leaks. No stress.

  • Two floor drains
    One under the heater. One near the door.
    Toss water, step in wet—this sauna handles it all.



Light That Sets the Mood

  • Dotless white LED system (IP67-rated)
    Safe in heat. Sealed against steam. No flicker—just a clean, smooth glow.

  • Control it from your phone
    Or use the hand-held remote. Dim it. Set it. Forget it.

  • Want more glow?

    • Add the E SCONCE+ Package for sleek outdoor sconces and more interior light.

    • Go full color with the E MOOD Package—a chromotherapy dream.



Crafted for Your Wellness Life

  • Handmade in Northern Europe
    From the heart of sauna culture.

  • Designed for real daily use
    Not just a showpiece—this is your new wellness habit.

  • Looks amazing in any backyard.
    Works perfectly with your wellness routine.



Step Inside. Let Go.

This isn’t a quick escape.
It’s a lifestyle shift.

The SaunaLife EE8G ERGO is your spa, steps from your back door.

Experience daily calm.
Reclaim your peace.
Live the SaunaLife.

 

What You Get — And Why It Matters

Every part of the EE8G Sauna is designed to make your life easier, your experience smoother, and your backyard better.



Built to Last with Thermo-Spruce

  • Stronger than Cedar
    Lasts longer. Resists rot. Weathers beautifully.

  • Low maintenance
    No constant upkeep. Just enjoy it, year after year.

  • Eco-friendly and chemical-free
    Safe for you. Safe for the planet.

  • Stable and solid
    Stays strong in any weather—no warping or twisting.



Feel-Good Comfort, Inside and Out

  • Ergonomic design
    Contoured benches and an arched backrest that feel made just for you.

  • Generous space
    6'7" of interior height—stand tall, stretch out, breathe deep.

  • Room for 4
    Invite friends or keep the space all to yourself.

  • Thermo-Aspen seating
    Smooth, knot-free wood. Feels soft. Looks beautiful.



Built for Easy Assembly

  • DIY-friendly setup
    Two people. One day. You’re in control.

  • Complete fastener kit + clear instructions
    No surprises. No missing pieces.

  • Extra staves included
    Just in case. Because real life happens.



Weather-Ready from the Start

  • Black roof shingle kit + drip edge
    Seals tight. Keeps the rain out. No leaks.

  • Tempered glass front (8mm thick)
    Let natural light pour in. Tough enough for the elements.

  • Floor drains in two key spots
    One under the heater. One near the door. Water goes out—fast.

  • Heavy-duty stainless steel bands
    Holds everything tight through any season.



Custom Lighting for the Perfect Vibe

  • Dotless white LED light bar
    Smooth, even glow. No harsh spots.

  • Wi-Fi app + handheld remote
    Control the lights from anywhere—even your couch.

  • Water and heat safe (IP67 rated)
    Built for steam and heat. No worries.

  • Low voltage (24V DC)
    Safe for bathing. Peace of mind included.

  • Expandable to 4 lights
    Want more glow? Just plug and go.

  • Upgrade options available
    Add the E SCONCE+ for outdoor wall lights or E MOOD for full-spectrum color therapy.



Perfect Fit for Your Outdoor Space

  • Exterior dimensions: 79" long x 91" diameter

  • Interior dimensions: 71" long x 87" diameter

  • Spacious but still fits most backyards easily.



Crafted in Northern Europe

  • Handmade by sauna experts
    From the heart of sauna culture.

  • Precision-crafted for a lifetime of use
    You’re not buying a product—you’re investing in your wellness.



What's in the Box

  • Full-length Thermo-Spruce staves (1.65” thick)

  • Thermo-Aspen benches + backrest (1.1” thick, no knots)

  • Tempered bronze front glass + door

  • Black-painted spruce fascia boards + cradles

  • Painted black front frame plywood

  • Heavy-duty stainless steel barrel bands

  • Black roof shingle kit

  • Two floor drains

  • Air intake + exhaust vents

  • Sauna heater guard

  • Extra Thermo-Spruce staves (2)

  • 500ml bottle of paraffin oil

  • Fastener kit

  • Step-by-step installation instructions


Plus: White LED Light Bar System

  • 1 white LED light bar (dotless)

  • 30’ waterproof light cable (IP67)

  • Wi-Fi + app control system

  • Handheld remote + wall cradle

  • 90W power supply + driver

  • Articulating + flush mounting clips (6 total)

  • Lighting install instructions



It’s All Here. All For You.

No extra parts. No hidden upgrades.
Just everything you need to bring the heat, comfort, and beauty home—your way.

You’re not just buying a sauna. You’re creating a sanctuary.

Specifications

 

Model Model EE8G
Barrel Material Thermo-Spruce
Bench & Backrest Material Thermo-Aspen (No Knots)
Interior Dimensions 71"L x 87"Diameter
Exterior Dimensions 79"L x 91"Diameter
Bench Depth 19.8"
Stave Thickness 1.6"
Glass Thickness 8mm
Shipping Dimensions 91"L x 44"W x 47"H
Weight 1763 lbs


Lighting

Operating Voltage 24VDC
Wattage 11.32W
Connection Type IP67 Twist Lock 2 Pin
IP Rating IP67
Certification cETLus/SGS/TUV


Power Supply

Input Voltage 120VAC
Output Voltage 24VDC
Rated Power 90W
Certification UL, CE, FCC


Technical

Installation Manual

Technical Drawing


Warranty


Shipping & Returns

We want your sauna to arrive safely, smoothly, and on time.
Here’s how we make that happen.



Heater & Accessory Shipping Included

Shipping is included if you’re ordering a sauna heater for your room.
No extra charges. No extra boxes.

  • We pack the heater on top of your sauna crate

  • It’s protected inside an extra-thick cardboard box

  • This reduces damage and keeps delivery simple

Heaters shown in the product listing are made for your sauna.
If you want something different, just contact your rep before ordering.



Freight Delivery Details (Read This!)

Your sauna ships by truck (LTL freight) on a large, oversized pallet.
This means:

  • The shipping company will call you to schedule delivery

  • They need a working phone number to set the appointment

  • The driver lowers it to the curb — not inside your home

  • You’re responsible for moving the sauna into place



What You Should Know

  • Make sure someone is available to accept the delivery

  • Plan for moving the unit from the curb to your space

  • If you need help with this part, consider hiring local muscle. 💪


 

Need to talk to someone?

📞 Call (833) 366-4681
📧 Or email support@saunasking.com

We’re here to make this easy.

 

Cancellations & Refunds

We keep things simple and fair. Here’s everything you need to know.



Cancelling Your Order

You can cancel your order anytime before it ships — free.

No fees. No hassle.

Important: If your sauna is custom-made, it can’t be canceled once production starts.

Not sure if it’s custom. Just call or email us before you order.

📞 (833) 366-4681
📧 support@saunasking.com



How Will You Know Your Order Has Shipped?

Right after you place your order, we’ll send a confirmation email.
We’ll also check with our supplier to confirm that the product is in stock.

  • In stock? We charge your card and get it ready to ship.

  • Out of stock? We don’t charge you and email you options.



When Will It Ship?

We’ll ship your item within 5 business days if it is in stock.

Once it ships, we’ll email you the tracking info within 24 hours.
If you don’t see it after 6 business days, contact us.

We only ship to the lower 48 states in the U.S.



What If the Shipment Is Damaged?

Check your package carefully when it arrives.
If you notice any damage:

  1. Make a note when signing for it

  2. Take photos

  3. Email  at support@saunasking.com

We’ll handle the damage claim for you.



Cancelling Custom Orders

Custom or made-to-order saunas are built just for you.
Once they’re in production, they can’t be cancelled or refunded.

Still unsure? Call or message us before placing your order.

All sales are final on custom-built saunas.



Returns & Exchanges

You can exchange your product, as follows that:

  • You’re responsible for return and exchange shipping

  • Some products can’t be returned — it depends on the brand

  • Always contact us first to check return eligibility

Returning without exchanging?
There’s a 25% restocking fee + return shipping costs.

We’ll process your refund within 5 business days once we:

  1. Get your item back

  2. Inspect it

  3. Approve the return



Shipping Time Estimates

We do our best to ship fast.
But things like supply chain delays, weather, or factory slowdowns can cause delays.

The shipping time listed on the product page is just an estimate.


 

Have questions?
📞 Call (833) 366-4681
📧 Email support@saunasking.com — we’re here to help.

Let’s make this easy.

PREMIUM HANDCRAFTED SAUNAS!

Exquisite craftsmanship, seamless installation, and unmatched quality.

PRICE MATCH GUARANTEE

We offer the lowest prices guaranteed. Find the same product that is priced lower, we will price match or price beat that offer

FULL WARRANTY INCLUDED

As an authorized dealer for all our brands, we ensure you receive the original manufacturer's warranty.

EXCELLENT CUSTOMER SERVICE

Questions? Our team is here to help you with any questions about your product. Call today (833) 366 4681 or email, chat with us

Imagine Feeling Well-Rested, Energized, Stress Relief and Mental Clarity In Under 20 Minutes A Day

Perfect for biohackers, wellness professionals, and athletes, experience stress relief, muscle recovery, and mental clarity with every session.

Enhance detoxification, improve circulation, and boost immunity

Health Optimization

Cardiovascular Health: Regular sauna sessions can significantly reduce the risk of cardiovascular events. Individuals who use the sauna four to seven times per week are 50% less likely to die from cardiovascular-related causes compared to those who use it once a week.

Stress Reduction: Regular sauna use can decrease cortisol levels, the body's primary stress hormone

Handcrafted with the finest materials for a superior experience

Luxury Craftsmanship

Mood Enhancement: Heat exposure from sauna use triggers the release of endorphins and dynorphins, leading to improved mood and a sense of well-being

Growth Hormone Release: Engaging in sauna protocols can lead to a dramatic increase in growth hormone levels, which are essential for muscle repair and growth.

Integrating cutting-edge features for personalized wellness

Advanced Technology

Detoxification: Regular sauna sessions can aid in the elimination of heavy metals and toxins through sweat, promoting overall detoxification.

Immune System Support: Sauna use can enhance the activity of the innate immune system.

Longevity: Frequent sauna bathing is associated with reduced all-cause mortality.

Media covered brands as featured in

Frequently Asked Questions

IS PREMIUM THERMAL THERAPY WORTH THE INVESTMENT?

Absolutely. While standard wellness products deliver marginal improvements, premium thermal therapy is an investment in your biological optimization system. Our clients report an average 42% improvement in recovery time, 67% reduction in chronic pain symptoms, and 3.5x better sleep quality after implementing their thermal therapy routine. Consider this: the average American spends $4,300+ annually on ineffective wellness products, temporary spa visits, and pain medications—while getting minimal long-term benefits. Premium thermal therapy delivers clinical-grade results in your home for decades, making it the most cost-effective wellness investment when measured by actual health outcomes per dollar spent.

I'VE TRIED WELLNESS PRODUCTS BEFORE AND WAS DISAPPOINTED. WHY WOULD THIS BE DIFFERENT?

Most wellness products fail because they address symptoms, not systems. Premium thermal therapy works at the biological level by triggering your body's innate adaptive responses—something no supplement, cream, or gadget can replicate.
The scientific validation is undeniable: over 340 peer-reviewed studies confirm that proper thermal conditioning improves cardiovascular function, accelerates muscle recovery, enhances cognitive performance, and extends healthspan. That's why elite athletes, longevity researchers, and health-optimizing executives have implemented these protocols as non-negotiable elements of their daily routines.
Unlike temporary wellness trends, thermal therapy's effectiveness has been documented for centuries across diverse cultures—from Finnish saunas to Japanese ice immersion—and is now enhanced by modern precision engineering.

HOW MUCH SPACE AND MAINTENANCE DO THESE SYSTEMS REQUIRE?

Choosing the right sauna depends on several factors:
Space Availability: Consider the available space in your home and choose a sauna with appropriate dimensions.
Number of Users: Think about how many people you plan to use the sauna regularly.
Budget: Saunas King offers a range of saunas at various price points.
Desired Features: Do you prioritize specific features like chromatherapy lighting, a sound system, or different wood finishes?
Personal Preferences: Explore our collection and choose a sauna that complements your style and décor.

Our knowledgeable team is happy to answer your questions and guide you towards the perfect sauna for your needs.
As for maintenance, we've engineered these systems for busy professionals. Unlike traditional saunas or cold plunges that demand hours of weekly upkeep, our advanced filtration and self-cleaning technologies reduce maintenance to just 5-10 minutes monthly.

HOW DOES PREMIUM THERMAL THERAPY DIFFER FROM STANDARD SAUNAS OR ICE BATHS?

The difference is precision engineering and medical-grade results. Standard saunas use basic heating elements that miss the therapeutic infrared spectrum required for cellular rejuvenation. Similarly, makeshift cold plunges lack temperature stability, which can reduce benefits by up to 80%. Our premium thermal therapy systems deliver:

Precisely calibrated temperatures that activate specific longevity pathways
Medical-grade materials free from harmful VOCs and EMFs
Advanced filtration systems that eliminate contamination risks
Smart monitoring technology that maintains optimal therapeutic conditions
Ergonomic designs that enhance comfort for extended sessions

This isn't about luxury—it's about transforming your biological response through scientifically validated parameters that standard systems simply cannot achieve.

IS THERMAL THERAPY SAFE FOR EVERYONE?

Safety is our foremost priority. While thermal therapy offers transformative benefits for most individuals, we recognize everyone's physiology is unique. That's why each purchase includes a complimentary consultation with our wellness specialists to develop a personalized protocol optimized for your specific health profile.
Our systems incorporate multiple safety features including automatic shutdown protections, antimicrobial surfaces, and real-time monitoring. For those with specific health concerns, we provide detailed clinical guidance and can coordinate with your healthcare provider to create an appropriate thermal conditioning program.
It's worth noting that thermal therapy's adaptogenic properties make it exceptionally well-tolerated across diverse age groups and health profiles when implemented with proper protocols—which is precisely what our expert team ensures for every client.

WHY SHOULD I INVEST IN A SAUNA OVER OTHER WELLNESS PRODUCTS?

Unlike supplements or therapies that offer short-term results, a sauna delivers proven, long-term health benefits with every use.

WHAT KIND OF RESULTS CAN I REALISTICALLY EXPECT?

Rather than making sweeping claims, let me share what our clients consistently report after implementing regular thermal therapy:

Within 1-2 weeks: Improved sleep quality (falling asleep 15-20 minutes faster, 28% reduction in night wakings), noticeably enhanced recovery from workouts, and significant stress reduction
Within 1 month: 30-40% reduction in chronic pain symptoms, improved skin appearance, enhanced mental clarity, and measurable improvements in heart rate variability (a key marker of biological resilience)
Within 3-6 months: Normalized blood pressure (average reduction of 8-12 points systolic in those with elevated BP), improved metabolic markers, enhanced immune function, and measurable improvements in inflammatory biomarkers

These results aren't marketing promises, they're documented outcomes from thousands of clients who've implemented our thermal conditioning protocols exactly as you will.
The question isn't whether premium thermal therapy works. The science is clear. The question is: how much longer will you wait to experience these benefits for yourself?

SaunaLife EE8G: Your Dream Backyard Sauna

The EE8G ERGO Sauna Barrel isn’t just bigger. It’s smarter, smoother, and built to make every session feel like a full-body reset. Designed by sauna lovers—for sauna lovers—it’s the most spacious, comfortable, and stylish sauna in its class.



Comfort Comes First

Other barrels cut corners. Literally.

  • Small barrels = lower doors, tight headroom, and awkward posture.

  • Not here. The EE8G is 7'7" in diameter and 6'7" long.
    That means real space to stand tall and stretch out.

  • Contoured Thermo-Aspen benches hug your body naturally.
    Thicker. Smoother. No knots. Just comfort.

  • Arched interior design gives your back the support it deserves.
    No hunching. No strain. Just total relaxation.



Let the Light In

  • 8mm tempered glass front wall
    Fills the sauna with soft, natural light. Makes the space feel even bigger.

  • Clear views, calming vibes
    Feel connected to nature while you unwind in heat.



Built to Last Outdoors

You need a sauna that can stand up to the weather. This one can.

  • Thermo-Spruce staves (1.65” thick)
    Treated with heat and steam—no chemicals.
    Holds up to rain, snow, and everything in between.

  • Superior thermal resistance (high R-value)
    Stays warm longer. Uses less energy.

  • Fitted floor
    Keeps things level. No slipping. Safe and secure.



Smart Design = Easy Setup

  • Massive steel bands (1-7/8" wide, 1/8" thick)
    Holds everything tight, even when soaked.

  • Watertight roof kit + drip rails
    Keeps water out. No leaks. No stress.

  • Two floor drains
    One under the heater. One near the door.
    Toss water, step in wet—this sauna handles it all.



Light That Sets the Mood

  • Dotless white LED system (IP67-rated)
    Safe in heat. Sealed against steam. No flicker—just a clean, smooth glow.

  • Control it from your phone
    Or use the hand-held remote. Dim it. Set it. Forget it.

  • Want more glow?

    • Add the E SCONCE+ Package for sleek outdoor sconces and more interior light.

    • Go full color with the E MOOD Package—a chromotherapy dream.



Crafted for Your Wellness Life

  • Handmade in Northern Europe
    From the heart of sauna culture.

  • Designed for real daily use
    Not just a showpiece—this is your new wellness habit.

  • Looks amazing in any backyard.
    Works perfectly with your wellness routine.



Step Inside. Let Go.

This isn’t a quick escape.
It’s a lifestyle shift.

The SaunaLife EE8G ERGO is your spa, steps from your back door.

Experience daily calm.
Reclaim your peace.
Live the SaunaLife.

 

What You Get — And Why It Matters

Every part of the EE8G Sauna is designed to make your life easier, your experience smoother, and your backyard better.



Built to Last with Thermo-Spruce

  • Stronger than Cedar
    Lasts longer. Resists rot. Weathers beautifully.

  • Low maintenance
    No constant upkeep. Just enjoy it, year after year.

  • Eco-friendly and chemical-free
    Safe for you. Safe for the planet.

  • Stable and solid
    Stays strong in any weather—no warping or twisting.



Feel-Good Comfort, Inside and Out

  • Ergonomic design
    Contoured benches and an arched backrest that feel made just for you.

  • Generous space
    6'7" of interior height—stand tall, stretch out, breathe deep.

  • Room for 4
    Invite friends or keep the space all to yourself.

  • Thermo-Aspen seating
    Smooth, knot-free wood. Feels soft. Looks beautiful.



Built for Easy Assembly

  • DIY-friendly setup
    Two people. One day. You’re in control.

  • Complete fastener kit + clear instructions
    No surprises. No missing pieces.

  • Extra staves included
    Just in case. Because real life happens.



Weather-Ready from the Start

  • Black roof shingle kit + drip edge
    Seals tight. Keeps the rain out. No leaks.

  • Tempered glass front (8mm thick)
    Let natural light pour in. Tough enough for the elements.

  • Floor drains in two key spots
    One under the heater. One near the door. Water goes out—fast.

  • Heavy-duty stainless steel bands
    Holds everything tight through any season.



Custom Lighting for the Perfect Vibe

  • Dotless white LED light bar
    Smooth, even glow. No harsh spots.

  • Wi-Fi app + handheld remote
    Control the lights from anywhere—even your couch.

  • Water and heat safe (IP67 rated)
    Built for steam and heat. No worries.

  • Low voltage (24V DC)
    Safe for bathing. Peace of mind included.

  • Expandable to 4 lights
    Want more glow? Just plug and go.

  • Upgrade options available
    Add the E SCONCE+ for outdoor wall lights or E MOOD for full-spectrum color therapy.



Perfect Fit for Your Outdoor Space

  • Exterior dimensions: 79" long x 91" diameter

  • Interior dimensions: 71" long x 87" diameter

  • Spacious but still fits most backyards easily.



Crafted in Northern Europe

  • Handmade by sauna experts
    From the heart of sauna culture.

  • Precision-crafted for a lifetime of use
    You’re not buying a product—you’re investing in your wellness.



What's in the Box

  • Full-length Thermo-Spruce staves (1.65” thick)

  • Thermo-Aspen benches + backrest (1.1” thick, no knots)

  • Tempered bronze front glass + door

  • Black-painted spruce fascia boards + cradles

  • Painted black front frame plywood

  • Heavy-duty stainless steel barrel bands

  • Black roof shingle kit

  • Two floor drains

  • Air intake + exhaust vents

  • Sauna heater guard

  • Extra Thermo-Spruce staves (2)

  • 500ml bottle of paraffin oil

  • Fastener kit

  • Step-by-step installation instructions


Plus: White LED Light Bar System

  • 1 white LED light bar (dotless)

  • 30’ waterproof light cable (IP67)

  • Wi-Fi + app control system

  • Handheld remote + wall cradle

  • 90W power supply + driver

  • Articulating + flush mounting clips (6 total)

  • Lighting install instructions



It’s All Here. All For You.

No extra parts. No hidden upgrades.
Just everything you need to bring the heat, comfort, and beauty home—your way.

You’re not just buying a sauna. You’re creating a sanctuary.

Specifications

 

Model Model EE8G
Barrel Material Thermo-Spruce
Bench & Backrest Material Thermo-Aspen (No Knots)
Interior Dimensions 71"L x 87"Diameter
Exterior Dimensions 79"L x 91"Diameter
Bench Depth 19.8"
Stave Thickness 1.6"
Glass Thickness 8mm
Shipping Dimensions 91"L x 44"W x 47"H
Weight 1763 lbs


Lighting

Operating Voltage 24VDC
Wattage 11.32W
Connection Type IP67 Twist Lock 2 Pin
IP Rating IP67
Certification cETLus/SGS/TUV


Power Supply

Input Voltage 120VAC
Output Voltage 24VDC
Rated Power 90W
Certification UL, CE, FCC


Technical

Installation Manual

Technical Drawing


Warranty


Shipping & Returns

We want your sauna to arrive safely, smoothly, and on time.
Here’s how we make that happen.



Heater & Accessory Shipping Included

Shipping is included if you’re ordering a sauna heater for your room.
No extra charges. No extra boxes.

  • We pack the heater on top of your sauna crate

  • It’s protected inside an extra-thick cardboard box

  • This reduces damage and keeps delivery simple

Heaters shown in the product listing are made for your sauna.
If you want something different, just contact your rep before ordering.



Freight Delivery Details (Read This!)

Your sauna ships by truck (LTL freight) on a large, oversized pallet.
This means:

  • The shipping company will call you to schedule delivery

  • They need a working phone number to set the appointment

  • The driver lowers it to the curb — not inside your home

  • You’re responsible for moving the sauna into place



What You Should Know

  • Make sure someone is available to accept the delivery

  • Plan for moving the unit from the curb to your space

  • If you need help with this part, consider hiring local muscle. 💪


 

Need to talk to someone?

📞 Call (833) 366-4681
📧 Or email support@saunasking.com

We’re here to make this easy.

 

Cancellations & Refunds

We keep things simple and fair. Here’s everything you need to know.



Cancelling Your Order

You can cancel your order anytime before it ships — free.

No fees. No hassle.

Important: If your sauna is custom-made, it can’t be canceled once production starts.

Not sure if it’s custom. Just call or email us before you order.

📞 (833) 366-4681
📧 support@saunasking.com



How Will You Know Your Order Has Shipped?

Right after you place your order, we’ll send a confirmation email.
We’ll also check with our supplier to confirm that the product is in stock.

  • In stock? We charge your card and get it ready to ship.

  • Out of stock? We don’t charge you and email you options.



When Will It Ship?

We’ll ship your item within 5 business days if it is in stock.

Once it ships, we’ll email you the tracking info within 24 hours.
If you don’t see it after 6 business days, contact us.

We only ship to the lower 48 states in the U.S.



What If the Shipment Is Damaged?

Check your package carefully when it arrives.
If you notice any damage:

  1. Make a note when signing for it

  2. Take photos

  3. Email  at support@saunasking.com

We’ll handle the damage claim for you.



Cancelling Custom Orders

Custom or made-to-order saunas are built just for you.
Once they’re in production, they can’t be cancelled or refunded.

Still unsure? Call or message us before placing your order.

All sales are final on custom-built saunas.



Returns & Exchanges

You can exchange your product, as follows that:

  • You’re responsible for return and exchange shipping

  • Some products can’t be returned — it depends on the brand

  • Always contact us first to check return eligibility

Returning without exchanging?
There’s a 25% restocking fee + return shipping costs.

We’ll process your refund within 5 business days once we:

  1. Get your item back

  2. Inspect it

  3. Approve the return



Shipping Time Estimates

We do our best to ship fast.
But things like supply chain delays, weather, or factory slowdowns can cause delays.

The shipping time listed on the product page is just an estimate.


 

Have questions?
📞 Call (833) 366-4681
📧 Email support@saunasking.com — we’re here to help.

Let’s make this easy.